So long as you remain an active ClassPass customer on a paid plan, you are able to roll over unused credits up to the total number of credits in your upcoming plan — every month. For example, if you’re set to renew on a 45 credit plan, you can roll over up to 45 unused credits into your next cycle.
Do I lose my credits if I cancel ClassPass?
There is no fee to cancel your ClassPass membership. However, once an account is cancelled you no longer have access to any unused credits, including rollover credits.
Can I pause ClassPass and keep credits?
Thanks for reaching out! All unused credits at the end of your current cycle will be available for use once your account is active again after the pause, so you will be able to use them again once your membership renews.
Can I transfer ClassPass credits?
You may not transfer, trade, gift or otherwise exchange ClassPass credits. Note that separate from credits, you can also buy a gift certificate.
How many credits is Barry’s on ClassPass?
A Barry’s class, for example, is going to cost you at least 14 credits. If you do the math, yes, you’re still saving but not a ton. So keep in mind which studios you’ll be visiting and at what times you’ll be working out when determining how much you’ll actually save.
Can you bring a friend ClassPass?
If you’d like to encourage a friend to join you for a specific class, you can invite a friend to class from your booking confirmation pop-up. To find your friends on ClassPass: Navigate to your profile and click “Friends,” click on “Find friends.”
How do I get my money back from ClassPass?
We do not offer refunds for months of membership or additional credit purchases, including top-up credits and add-on packs. ClassPass memberships automatically renew each month. Any changes made to your membership will apply to your upcoming cycle. We are unable to retroactively make changes to your account.
How do studios get paid by ClassPass?
Classpass negotiates the rate it pays to studios individually. Their standard formula is to look at the cost of a 10 class pass at that studio and then set its per class pay rate to 50% of 1/10th of that cost. As an example, in Seattle the average 10 class pass cost at studios is around $150.
Can you go to the same studio multiple times on ClassPass?
As of today, ClassPass is getting rid of its three-visit studio limit, meaning members can go to their favorite studio as many times as they want, Fritz Lanman, CEO of ClassPass, tells Refinery29.
How do I freeze my ClassPass account?
- Click More.
- Click Orders and Payments.
- Select the link to the class pass/membership under the Order column.
- Click Edit Order.
- Adjust the Expiry Date (i.e. to a set number of weeks after the break)
- Click Submit.
Does ClassPass have a reactivation fee?
Your account will activate at the time of sign up and will renew on the same date each month. There is no reactivation fee for resuming your ClassPass membership.
Why do ClassPass credits change?
Classes have different credit rates that vary depending on class time, studio, location, booking time, the popularity of the class, and how many times you’ve visited that studio in your current cycle. Some great tips to keep in mind are to book as early as possible and to reserve classes during off-peak times.
Can I use ClassPass in different cities?
Absolutely! Your ClassPass membership allows you to easily take classes in any of our cities all over the globe. In some cities, credit values may be more or less than what you see in your home city. After all, every city is unique!
How do I get the most out of ClassPass?
- Camp for class slots.
- Upgrade your plan instead of buying credits.
- Check a studio’s website directly to know its schedule for the week.
- Popular classes become available 12 hours before class commence.
- Opt for less popular classes.
- Use the app instead of the website.
- Frequent different studios.
How many ClassPass credits is a solidcore class?
Credits vary based on the studio, time, location, and more. In the DC/Arlington area, classes are typically 7-8 credits with some high-end studios like [solidcore] or Barry’s Bootcamp commanding prices of 10 credits or more.
How many times a week should I do Barry’s Bootcamp?
How often should I go? We recommend 4 classes per week as an optimal number, with 3 classes per week at a minimum if you’re hoping to see visible results. But, as always, listen to your body — if your muscles are very sore, give them time to recover.
Does ClassPass have a student discount?
ClassPass no longer offers a student discount.
Is ClassPass hard to cancel?
You can cancel your ClassPass trial or membership at any time. Cancellations need to be requested at least 24 hours prior to your cycle date. After a cancellation request is made you’ll receive a cancellation confirmation email from our Customer Experience team.
Does Mindbody own ClassPass?
ClassPass on Wednesday announced it had been bought by Mindbody in an all-stock deal. The move is, in part, a major bet that people are going to return to in-person workout classes. The merger will create a sort of one-stop shopping experience for both business and consumers to get their fitness fix.
Is ClassPass good for business?
ClassPass uses real-time data to automatically list appointments and spots you’re less likely to fill on your own. So you can maximize revenue — without taking spots away from loyal customers. Plus, you’ll have access to class-leading reporting tools and user insights to help manage your business.
How many users does ClassPass have?
To date, ClassPass users have booked 100 million reservations through the platform. With its shiny new valuation, ClassPass also joins a small but growing pool of female-founded unicorns that includes Glossier and Rent the Runway.
What did ClassPass sell for?
Mindbody, a B2B discovery and booking engine for boutique fitness providers, agreed to buy ClassPass, a monthly subscription service for fitness classes.
How do I cancel my partnership with ClassPass?
Where should Mindbody studio owners be directed to cancel their partnership with ClassPass? Studio owners can log into their business account at https://classpass.com/partners and request that their business listing be removed.
How do I cancel a ClassPass on the app?
- Tap on the three bars on the upper left hand corner.
- Tap ‘Profile’ on the left side bar.
- Tap ‘Manage your membership’.
- Tap ‘Manage your plan’.
- Tap ‘Cancel your membership or take a break. ‘
- Tap ‘Continue with my cancellation. ‘
- Click on the ‘Chat with us’ button.
How do I change my ClassPass location?
- Go to “Search.”
- From there you can choose between Fitness, Online, Wellness, and Beauty.
- Select the one you want and there you can input your current location at the top.