Why is Mindbody not working?

If your app isn’t functioning as intended or you’ve received an error message while using the app, please perform the following steps: Restart your phone. Check that you’re connected to a stable Wifi or mobile data connection. Uninstall the app and restart your phone, then download and reinstall the app.

How do I log into Mindbody?

  1. Find your site.
  2. On the top right, click Staff sign-in.
  3. Enter your username and password on the staff sign-in screen.
  4. Click Sign In.

What is a Mindbody account?

The Mindbody account is a method of authentication that allows you to use a single username and password at any Mindbody business. This single account is managed through account.mindbodyonline.com, and works by linking up with the individual profiles you’ve created at local Mindbody studios around the world.

Why can’t I log into Mindbody?

If your login isn’t allowing access to your site, resetting your password may resolve the issue. Learn how to reset your owner password here, or your staff member login information here. Please feel free to call Technical Support at (877) 755-4279 if you are still unable to log in or if the password will not reset.

How do I verify my Mindbody account?

  1. In the Mindbody app, click on the Profile icon at the bottom right corner.
  2. Tap on the Settings gear at the top right.
  3. Tap Resend account confirmation email (or Account > Resend account confirmation email on Android devices).
  4. Now check your inbox for the verification email—it should arrive very shortly!

What is my site ID Mindbody?

If you’re using our classic Mindbody software, Locate your Client ID by looking for the “Site ID” link at the bottom right corner of your Mindbody site. Note: You can also view your Site ID when you’re not logged into your site.

How do you make a Mindbody account?

  1. Go to account.mindbodyonline.com, and select Create an account at the bottom.
  2. Select Continue with Email or choose to log in with a Facebook, Google, or Apple account.
  3. Enter your name, email, password, and country.

How do I link my Mindbody account to the app?

Your clients’ Mindbody account is automatically linked to the profile at your business when they register on the Mindbody app with the same email address, or by simply logging in to the branded mobile app for the first time. Your clients can also manually link their account to your business.

How do I add an account to Mindbody?

  1. Enter your email address in the “Create an Account” section, then click Next.
  2. In the Create an Account screen, enter your contact information, any required info (they’ll have asterisks), and create a username and password.
  3. Click Create Account.

Can I merge two Mindbody accounts?

Because of how FitMetrix and MINDBODY interact with each other, it is possible to merge accounts and have the accounts still display as duplicates.

How does Mindbody app work?

The Mindbody app is a free mobile app that helps consumers find fitness, beauty, and integrative health businesses in their area and explore and book services and classes. As a business, your current customers can book on the app and new customers can find you.

How do I log out of Mind Body app?

To log out of MINDBODY app Tap on the Profile page. Then, tap the Settings gear in the top right. Log out will be available to you at the bottom of the Settings menu.

How do I change my Mindbody email?

  1. Click Edit beside your name or email address. Update your info.
  2. Click Save. Now check your email to confirm the change.

How do I change my password on Mindbody?

  1. Click the Login button.
  2. Click the Forgot Password link. The Forgot Your Password window displays.
  3. In the Email Address field, enter your email address.
  4. Click the Reset Password button.

How do I add my gym membership to Mindbody?

  1. Click Home, then select Services & Pricing.
  2. Select the Pricing link on the left.
  3. On the Pricing screen, click the +Add pricing option button at the top right.
  4. Click Additional options to expand.
  5. Under “Membership settings,” select a membership from the drop-down menu.
  6. Click Save to finish.

How do I sync Mindbody with Constant Contact?

Click Staff sign-in and log into your account. Go back into your Constant Contact account. Authenticate your MINDBODY account by entering in your MINDBODY username and password, and then click Connect Your Account. Once your account is connected, you’ll be brought to the MINDBODY integration dashboard.

How do I book a family member on Mindbody?

Booking classes or appointments while using a business’s mobile app. To book classes or appointments for a family member (dependent) on the Mindbody app, tap the people picker at the top of the Home screen to select the appropriate dependent. Then tap the Book button to locate and book a class or appointment as normal.

What is Consumer mode on Mindbody?

If you allow appointment booking in consumer mode, your clients will be prompted with a screen similar to this when they click on your Appointments tab: Clients can click the Browse Appointment Schedule button in the upper right to see more of a schedule-like screen of available appointment times.

Is Mindbody a CRM?

Mindbody, a Salesforce-like CRM for health and wellness, takes $50M more. Small businesses are under increasing pressure to go digital or risk losing their clientele to the franchise down the street.

How does squarespace integrate with Mindbody?


How do I delete a Mindbody account?

  1. Visiting your online booking site and log in using the link in the top right corner.
  2. Select the Account section and select Delete my account.

How do you merge clients?


How do I find duplicate clients in Mindbody?

  1. Click the Home tab, and select Manager Tools from the submenu.
  2. Choose Locate Duplicate Clients under Client.

How much does Mindbody cost per month?

Is MINDBODY free? No. MINDBODY costs between $129 and $349 per month for its health and wellness customers.

Is Mind and Body app free?

The app is free to all Mindbody businesses and all consumers.

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